Retention Specialist - 3431 #EPA00704

Retention Specialist - 3431

Position Details
Position Information

Division: Academic Affairs
Department: Trio Programs
Working Title: Retention Specialist - 3431
Vacancy Type: Instructional, Research and Information Technology
Min T/E Requirements:
Master’s Degree preferred or a Bachelor’s Degree and at least two years of experience working with high school and/or college age students. Preference given to individuals with experience working with a TRIO program or experience working with similar TRIO programs.

FTE 1.0
Salary Range: Commensurate Upon Education and Experience
Hiring Range: Commensurate Upon Education and Experience
Position # 3431
FLSA Status: Exempt
Months per year: 12
Primary Purpose of Organization Unit
The purpose of TRIO SSS is to provide services to participants to help improve their academic performance, progress them to degree completion, and prepare them for graduate school and/or professional program. Services provided includes: academic support, enhanced academic advising, career awareness, personal counseling, graduate school preparation, cultural awareness, and financial literacy.

The Retention Specialist is responsible for the retention and degree completion of TRIO participants. The Retention Specialist will conduct intakes to access academic need, monitor participants’ academic progress, and help participants design academic plans to achieve their goals. The Retention Specialist will provide academic counseling regarding course selection, degree options, and strategies to improve academic performance. The Retention Specialist will also create and host a variety of workshops, activites, and events to participants’ academic skills. This position will also identity participants who are on Academic Probation and participants with early alert referrals to coordinate efforts in creating a plan to improve their academic performance. Additionally, the position will identify participants who are not registered for classes and make address the needs of those participants.

Primary Purpose of Position:
Duties include:
Provide leadership to retention initiatives for TRIO SSS participants
Collect, analyze, and report data related to the academic progress and academic performance of participants
Create and host programming for participants related to improving academic performance
Utilize Blumen for data entry and analysis
Collaborate with campus departments to connect participants with campus resources
Other duties assigned by the Senior Program Coordinator to fulfill the objectives of the program

Job Description
Established in 1887 as a school for the education of American Indians, The University of North Carolina at Pembroke serves a distinctly diverse student body and encourages inclusion and appreciation of the values of all people. Located in the heart of Pembroke, N.C., UNCP boasts an enrollment of 8,200 in 41 undergraduate and 18 graduate programs and offers a personalized learning environment where faculty and staff are dedicated to engaged scholarship, high academic standards, creative activity and public service. Spread over 281 acres, the campus offers a sense of community and belonging-–a place where faculty and staff feel supported, take pride in the university’s mission, and are devoted to excellence in teaching, learning and research, and to developing leaders who make a difference in their communities.

The Retention Specialist is responsible for the retention and degree completion of TRIO participants. The Retention Specialist will conduct intakes to access academic need, monitor participants’ academic progress, and help participants design academic plans to achieve their goals. The Retention Specialist will provide academic counseling regarding course selection, degree options, and strategies to improve academic performance. The Retention Specialist will also create and host a variety of workshops, activites, and events to participants’ academic skills. This position will also identity participants who are on Academic Probation and participants with early alert referrals to coordinate efforts in creating a plan to improve their academic performance. Additionally, the position will identify participants who are not registered for classes and make address the needs of those participants.


Note: This is a time-limited, grant-funded position through August 31, 2025.

Management Preference
At least a Bachelor’s Degree with preferred Master’s Degree. Preference given to individuals with experience working with a TRIO program or experience working with similar TRIO programs.

Lic or Certification required by statute or regulation
Posting Information
Job Opening Date 09/07/2022
Job Closing Date
Open Until Filled Yes
Posting Category Managerial/Non-Teaching Professional
Posting Number EPA00704
Special Instructions to Applicants
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.